Fitchburg State College
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Student Accounts: Frequently Asked Questions


Q. Does FSC accept personal checks? Does FSC accept credit cards?
A. Yes FSC accepts personal checks, as well as cash, bank checks, wires, Visa, MasterCard, American Express & Discover.

Q. What does it mean to have a hold on my account?
A. Holds are placed on a student account when there is an outstanding obligation. This could include such things as: a balance owed on your account, a need to complete a health insurance waiver on-line or a Federal Authorization form. Please contact student accounts for the reason.

Q. What is the New England Region Program?
A. New England Regional Program (NERP) is a consortium agreement between the six New England States. If you qualify, you may receive a reduction in your out-of-state tuition rate. The NERP rate is 50% above the in-state tuition rate. (I.E. in-state tuition for fall 2007 = $485.00, NERP for Fall 2007 = $727.50.) In addition to being a resident of one of the six New England States, you must be matriculated into a qualified program. Contact the Admissions Office to find out if you are eligible.

Q. What student related functions does the Student Accounts Office handle?
A. Some of the functions of the Student Accounts Office include: generation of student bills, collection of all deposits for the campus, disbursement of financial aid to student accounts, distribution of refunds to students, distribution of book vouchers, cash box lending, processing of health insurance on-line waivers.

Q. How do I receive an Emergency Loan?
A. Students seeking an emergency loan should contact the Office of Student and Academic Life in the Hammond Building or phone (978) 665-3130.

Q. Do you accept post-dated checks?
A. The policy of Fitchburg State College is that post-dated checks will not be accepted as payment. This includes any checks that are intended for payments to an outside agencies such as Tuition Management Systems, University Accounting and collection agencies.

Q. Why do I have to return the top portion of my student fee bill?
A. Regardless of how you are satisfying your bill, even if you have financial aid to cover, returning the top portion of  your semester bill this is the only way Fitchburg State College is able to maintain an accurate record of the students that will be attending for the semester.

Q. What is a Federal Authorization Form for?
A. If you have federal financial aid such as a Federal Direct Loan, Perkins Loan, Pell Grant, SEOG, Nursing Loan, the college is required to obtain your authorization to pay non-institutional charges, Masspirg, summer housing, and or health insurance. Click here to print an Authorization form.

Q. How will I know when I have a refund check available?
A.  Financial Aid is disbursed a quickly as possible, when a refund check is available, you will receive a notice via e-mail, listing the aid that was disbursed. All refund checks are mailed to your permanent address that is on file with FSC.

Q. Is there an ATM machine on campus?
A. Yes, there is an ATM machine located in the G-lobby in the Hammond Building. This ATM machine is facilitated by Sovereign Bank.

Q. Why are the fees higher than the tuition for Fitchburg State College?
A. Fitchburg State College is a state supported institution, the tuition collected is sent to the Commonwealth of Massachusetts. The fees are used to help support and operate Fitchburg State College.

For additional questions not listed e-mail us at stuaccnts@fsc.edu.